Incident Report
INC-2026-0612 — Server Outage
Date
Jun 12, 2026
Duration
45 min
Impact
Checkout — all users
Status
Resolved
What Happened
A server outage began at 14:20 UTC, affecting checkout functionality for all users for approximately 45 minutes.
Root Cause
A failed deploy introduced a configuration error that took the checkout service offline. Severity: High
Resolution
The team rolled back to the previous stable deploy, restoring checkout functionality at 15:05 UTC.