Status: Draft · Owner: Product · Target launch: Q3 2026
Right now, sharing notes means copy-pasting or exporting PDFs. Teams use our app for personal capture — then abandon it the moment collaboration starts. They move to Notion or Google Docs. We lose them at the exact moment the work gets serious.
Every day, knowledge workers juggle two apps: one for thinking, one for sharing. They should only need one.
1. The team lead who stops re-explaining. Sarah runs a 6-person product team. She adds her direct reports to a workspace. Now they all see the same meeting notes, decisions, and open questions — no Slack thread asking "where did you put that?"
2. The freelancer who looks more professional. Marcus works with 3 clients simultaneously. He creates one workspace per client, shares it, and clients can read project notes without Marcus forwarding files every week.
3. The new hire who gets up to speed fast. Priya joins mid-project. Her manager shares the team workspace. She reads 3 months of notes in an afternoon. No onboarding doc required.
4. The manager who stops chasing status. David's team logs updates directly in the shared workspace. He checks once, sees everything current, and skips the Friday status email entirely.
| Metric | Baseline | 90-Day Target |
|---|---|---|
| Teams with ≥2 active members in one workspace | 0 | 15% of team accounts |
| 30-day retention, team plan | 62% | 72% |
| Median time-to-share a note | ~4 min (export flow) | <30 sec |
| Support tickets: "how do I share?" | — | <5/week by week 8 |
| Team plan upgrades from solo plan | — | +20% MoM |
Real-time sync complexity. Conflict resolution gets hard fast. Limit v1 to last-write-wins on the block level; add operational transforms in v2 if users hit pain.
Permission confusion. Users expect folder-style overrides. We ship workspace-only permissions in v1 and communicate that clearly — or we get support tickets every day.
Notification overload. 10 collaborators editing = 10x the noise. Build notification batching from day one, not as a follow-up.
Performance on large workspaces. A workspace with 500+ notes and 10 simultaneous editors will stress our current sync layer. Load-test before launch, not after.